Disclaimer | MediBridge Global

Welcome to MediBridge Global (hereinafter referred to as this Website).

This Website is operated by Shanghai Xianzheng Medical Technology Co., Ltd. (hereinafter referred to as MediBridge Global, the Company or we).

Before accessing, browsing, using this Website or obtaining information or applying for related services through this Website, please read this Statement carefully and fully understand it.

By accessing, browsing or using this Website, you are deemed to have read, understood and agreed to accept the contents of this Statement.

If you do not agree to any part of this Statement, please stop accessing or using this Website and related services.

I. Nature and Scope of Website Information

This Website is intended to provide the public with information and service introductions related to medical services, medical-care information, medical-resource coordination, treatment-process guidance, health-related knowledge and other related services.
The text, images, videos, cases, data, news, expert profiles, medical-institution profiles, service processes and other content displayed on this Website are for information display, health-knowledge dissemination, medical-care reference or service description only.
Except where otherwise expressly provided by law or otherwise agreed in writing by both parties, the information provided on this Website does not constitute a diagnosis, treatment opinion, medical prescription or efficacy guarantee for any specific disease, patient or medical outcome.
Users shall not make diagnoses, treatments, medication changes or other medical-decision behaviors solely based on the information provided on this Website. Matters involving specific diseases or personal health conditions shall be conducted under the guidance of qualified medical institutions and professional medical personnel.
The information on this Website cannot replace the professional medical services lawfully provided by qualified medical institutions and medical personnel.

II. Independence of Medical Institutions and Medical Personnel

This Website may display or introduce domestic and overseas medical institutions, doctors, experts, medical teams, research institutions and other third-party medical resources.
Except for the services directly provided by the Company in accordance with the law, the relevant medical institutions, doctors and other medical-service providers are independent service entities; their medical acts, diagnosis and treatment plans, medical judgments and medical outcomes are the responsibility of the respective entities in accordance with the law.
The accompaniment, medical-care assistance and medical-resource coordination provided by the Company are merely administrative support services. We do not participate in any diagnosis or treatment decisions and make no commitments or guarantees regarding doctors' treatment effects, surgical results, examination results or treatment prognoses. All diagnoses, medications and surgical plans are independently determined by the receiving medical institutions and licensed physicians.
During the period in which the user entrusts the Company to provide medical-care assistance, all medical consequences such as the patient's disease progression, complications, medical accidents and surgical risks shall be borne by the medical institution and the patient; the Company shall not bear medical-damage-related compensation liability, but will provide necessary communication assistance within the scope of its services.
Mainly based on user needs and on the premise of legality and compliance, the Company provides non-clinical services such as medical-information consultation, treatment-process coordination, appointment assistance, medical-care guidance, interpretation coordination, patient services and other agreed services.
The Company does not replace medical institutions or doctors in making disease diagnoses, treatment plans, medication plans, surgical plans or other professional medical judgments.
Specific arrangements of medical institutions and doctors - including but not limited to whether to accept patients, whether to accept appointments, treatment time, department arrangements, examination items, treatment plans, hospitalization arrangements, surgical arrangements and final fee standards - are subject to the information actually confirmed by the relevant medical institutions and medical personnel.

III. Special Statement on Medical Effects and Outcomes

Medical services are subject to individual differences; medical outcomes are affected by the patient's specific condition, physical condition, disease progression, treatment plan, treatment response and many other factors.
This Website and the Company make no express or implied warranty regarding the cure, improvement, effective rate, success rate, treatment effect or other medical outcome of any disease.
Patient cases, treatment experiences, medical research results, expert opinions, data or other related content appearing on the Website, if any, are for information display or knowledge dissemination only and do not indicate that other users will obtain the same or similar results.
Users shall not interpret any individual case, research data, doctor's opinion or Website content as a commitment or guarantee for their own medical outcomes.
For medical information lawfully published by medical institutions or third-party entities, the Company will exercise reasonable care to review or verify it; if such information changes, the latest official information from the relevant medical institution or rights holder shall prevail.

IV. Third-Party Information and External Links

To facilitate users' access to medical-related information, this Website may provide or cite information and links from third-party medical institutions, research institutions, government departments, professional organizations, news media or other third-party websites.
Third-party websites and their content are independently operated by the respective third parties; the Company does not control the content, services, privacy policies or operations of third-party websites.
After entering other websites or platforms through third-party links, users shall read and comply with the user agreements, privacy policies and other rules of those websites on their own.
Information, opinions, products, services or commercial content on third-party websites do not necessarily represent the position, views or commitments of the Company.
If third-party information contains errors, is outdated, omitted or otherwise inaccurate, the Company will verify and correct it within a reasonable scope; users should also rely on the latest information from the rights holder or official publication channel of the relevant information.

V. Accuracy and Updates of Website Information

The Company strives to ensure that the public information on the Website is true, accurate and complete, and updates it based on actual circumstances.
However, because medical policies, hospital arrangements, experts' consultation schedules, medical-service prices, service processes, disease knowledge, medical research and related laws and regulations may change, some information on the Website may be updated with a lag.
Website information shall not be understood as a guarantee of the information status at any specific point in the future.
For content involving specific services, prices, doctors' consultations, appointment arrangements, examination items, hospitalization conditions and other real-time information of medical institutions, the information finally confirmed to the user by the relevant medical institution or our staff shall prevail.
If a user finds obvious errors, outdated information or other content that may cause misunderstanding on the Website, they may provide feedback to us through the contact methods published on this Website, and we will verify and handle it within a reasonable period.

VI. Service Appointment and Confirmation

A user's submission of an appointment, consultation, message or service application through this Website only represents the user's service request and does not mean that the Company has completed the service appointment or accepted the service entrustment.
Whether the relevant services can be provided shall be subject to the service content, time, fees and other agreements finally confirmed by the Company and the user.
For medical-institution appointment services, whether the appointment is ultimately successful is subject to the actual confirmation result of the relevant medical institution.
If appointments, consultations or other services change due to temporary adjustments by medical institutions, doctors' absence, changes in medical policies, force majeure or other reasons beyond the Company's control, the Company will promptly notify the user within a reasonable scope and assist in handling it.

VII. Fees and Price Information

This Website may display reference prices for some medical services, patient services, accompaniment services, interpretation services, consultation services or other services.
Prices displayed on the Website marked as reference price, starting price, estimated cost or similar expressions do not constitute a final charging commitment.
Registration fees, examination fees, testing fees, treatment fees, surgical fees, hospitalization fees, drug fees, consumable fees and other medical-related expenses arising from the medical services themselves shall, in principle, be charged by the medical institution actually providing the medical services in accordance with its lawfully published or confirmed fee standards.
Except for the service fees explicitly charged by the Company from users with corresponding vouchers issued in accordance with the law, the Company does not bear the principal responsibility for fees incurred at third-party medical institutions.
If specific services involve fee adjustments, the Company will explain or confirm with the user based on actual circumstances.

VIII. Emergency Medical Situations

Any online information, consultation, appointment assistance, medical-care guidance or patient coordination services provided by this Website and the Company do not constitute emergency medical services.

If you or others experience impaired consciousness, difficulty breathing, severe chest pain, heavy bleeding, severe trauma, shock or other life-threatening emergencies, please immediately contact the local emergency service or go directly to the emergency department of the nearest medical institution. Do not wait for a reply from this Website or seek emergency medical treatment through this Website.

IX. User's Independent Judgment and Reasonable Use

Users should reasonably judge and use the information provided on this Website based on their own actual circumstances.
For professional medical matters involving personal diseases, diagnosis and treatment plans, medications, examinations, surgeries and rehabilitation, users should confirm with qualified medical institutions and professional medical personnel.
The risks arising from a user's medical decisions made solely based on general Website information shall be borne by the user according to the law and specific circumstances.
This clause does not exclude or exempt the Company from the liability it should bear in accordance with the law.

X. Intellectual Property Statement

Except as otherwise provided by laws and regulations or otherwise declared by the rights holder, the intellectual property rights related to the text, images, graphics, logos, page designs, videos, audio, programs, data and other content of this Website are owned by the Company or the respective rights holders in accordance with the law.
Without the written permission of the Company or the relevant rights holder, no unit or individual may copy, reprint, modify, disseminate, mirror, commercially use or otherwise infringe the relevant rights.
If a user believes that Website content infringes their legitimate rights and interests, please provide the relevant rights proof and specific infringing content to the Company through the contact methods published on this Website, and we will verify and handle it in accordance with the law after receiving a valid notice.
For third-party content authorized for the Company's use in accordance with the law, the Company will use it within the scope of authorization; if the rights holder has any objection to the relevant content, they may contact the Company.

XI. User-Submitted Content and Lawful Use

If the Website provides message, comment, consultation, submission, evaluation or other user-content submission functions:

Users shall ensure that the information they submit is true and lawful, and that they have legal rights to or necessary authorization for the submitted content.
Users shall not use this Website to publish content that is illegal, harmful, false, insulting, defamatory, invasive of others' privacy, infringing on intellectual property rights or otherwise violates laws, regulations and public order and good morals.
For information suspected of being illegal, infringing, false or otherwise unsuitable for public display, the Company has the right to take deletion, blocking, display restriction or other necessary measures in accordance with the law.
If a user's submission of illegal or infringing content causes damage to a third party or relevant legal liability, the corresponding responsible entity shall bear the liability in accordance with the law.

XII. Personal and Medical Health Information

The Company attaches great importance to the protection of users' personal information and privacy.
When users need to submit name, contact information, identity information, medical-care information, disease information, examination materials or other personal information during the use of related services on this Website, the Company will collect, use, store, protect and process it in accordance with applicable laws and regulations and the Website's Privacy Policy.
For sensitive personal information such as personal medical and health information, the Company will take corresponding protective measures in accordance with the law.
For the specific collection scope, processing purposes, processing methods, retention periods, user rights and information security measures regarding personal information, please refer to the Privacy Policy officially published on this Website.
Users should avoid actively publishing sensitive personal information such as their own or others' ID numbers, medical records, examination reports and contact information in public comment areas, public message areas or other unnecessarily public areas.

XIII. Force Majeure and Factors Beyond the Company's Control

If the Website cannot be accessed normally, or services are delayed, interrupted, cancelled or cannot be fully performed due to the following reasons, the Company will take reasonable measures within the scope permitted by law to reduce losses:

Including but not limited to:

Natural disasters;
War, riot, public health events;
Changes in government policies, laws, regulations or regulatory requirements;
Temporary adjustments by medical institutions;
Doctors' temporary absence or changes in medical institutions' service arrangements;
Failures of communication networks, Internet infrastructure, servers or third-party technical services;
Hacker attacks, cybersecurity incidents;
Other circumstances that the Company cannot reasonably foresee, control or avoid.

If laws and regulations provide otherwise for the above circumstances, the relevant laws and regulations shall prevail.

XIV. Scope of Liability

The Company will operate this Website and provide related services in accordance with the law and prudently.
This Statement is not intended to exclude or limit the liability that the Company should bear in accordance with the laws of the People's Republic of China.
The Company will not exempt itself from the liability it should bear due to its own intent or negligence in accordance with the law through this Statement.
For medical diagnosis and treatment services, medical acts and other matters for which third parties should bear liability in accordance with the law, the Company will bear corresponding liability within the scope of legal provisions and the actual service relationship.
If laws and regulations contain mandatory provisions on the relevant liability, the mandatory provisions of laws and regulations shall prevail.

XV. Error Correction and Complaint Mechanism for Website Content

We value the supervision of Website information by every user and the public.

If you find the following on this Website:

Information errors or obvious outdatedness;
Medical-institution or doctor information inconsistent with the actual situation;
Suspected infringement of your intellectual property rights;
Suspected invasion of personal privacy;
Information that may cause public misunderstanding;
Other illegal, non-compliant or inappropriate content;

You are welcome to provide feedback to us through the contact methods published on this Website.

After receiving valid feedback, we will verify it based on the nature of the matter and take necessary measures in accordance with laws and regulations.

Complaint / correction contact:

Company name: Shanghai Xianzheng Medical Technology Co., Ltd.　Website brand: MediBridge Global　Email: xzmed@xzmedtech.com

XVI. Modification and Update of the Statement

The Company has the right to modify and update this Statement based on changes in laws and regulations, regulatory requirements, business adjustments and the actual operation of the Website.

The updated Statement will be published at an appropriate location on this Website, with the update date indicated.

If the relevant modification requires user consent in accordance with the law, the Company will perform the corresponding procedures as required by laws and regulations.

XVII. Governing Law and Dispute Resolution

The formation, performance, interpretation and dispute resolution of this Statement are governed by the laws and regulations currently in effect of the People's Republic of China.
If any clause of this Statement is determined to be invalid or unenforceable due to laws and regulations or the determination of judicial or administrative authorities, it will not affect the validity of the other clauses.
Any dispute arising from the use of this Website or the acceptance of the Company's related services shall first be resolved through friendly negotiation between the parties; if negotiation fails, it shall be resolved through the people's court with jurisdiction in accordance with the law.

XVIII. Special Notice

The Company specially reminds you:

Medical services are professional, complex and subject to individual differences.

The information provided on this Website is mainly used for medical-information display, health-knowledge dissemination, medical-care reference and related service introduction. Any medical decision should be made in light of the patient's actual situation and under the guidance of qualified medical institutions and professional medical personnel.

The Company respects and protects users' legitimate rights and interests in accordance with the law, and does not exempt itself from the liability it should bear as prescribed by laws and regulations through this Statement.

Thank you for your understanding and trust in MediBridge Global.

Shanghai Xianzheng Medical Technology Co., Ltd.

MediBridge Global