Contact us
Whether you are a patient seeking care in China or an overseas partner, we're glad to listen — leave your needs and our team will reach out shortly.
Become our overseas partner
We work closely with overseas hospitals, referral partners and insurers on referral, coordination and full-process support — together building a bridge to China's quality care.
Contact our team →Smooth referral and records handover.
Coordinating hospitals, experts and travel.
Multilingual team ensures a consistent experience.
Frequently asked questions
The questions international patients ask most before consulting.
What if there's a language barrier?
Our multilingual team provides Chinese, English and other-language translation and accompaniment throughout — from the first consult to on-site visits.
Which specialties do you cover?
Oncology, reproductive medicine, cardiology, neuroscience, transplantation, precision medicine and more — matched and expanded to your case.
How long does the whole process take?
It depends on case complexity and matching; we give a realistic timeline at consult, usually with initial feedback within 1–2 business days.
What about the cost?
With international-grade quality, Shanghai's overall cost is with a more favorable cost structure; details are shared transparently when the plan is confirmed.
Is my information kept confidential?
Yes. All personal and medical information is strictly confidential, used only for this consultation and your care.
Is the first consultation free?
The first consultation is completely free. Share your condition and needs, and we'll assess feasibility and direction before you decide whether to proceed.
More questions? Just talk to us
Leave your contact and needs; an advisor will answer one-on-one and assess your care plan.
Book a consult →